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Terms of service

Nineth Fret Co., Ltd. (hereinafter referred to as "our company") agrees to the following terms and conditions regarding the use of the "tsukihana Official Online Store" (hereinafter referred to as "this service") operated by our company. determine.
Article 1 (Scope of application and changes to these Terms)



These Terms shall apply to the Company and Members (as defined in Article 3) regarding the provision and use of the Service. The Terms shall include usage guides separately determined by the Company, notices from the Company, etc.
The Company reserves the right to change these Terms without obtaining the prior consent of the Member.
Article 2 (Use of this service)

Members shall use the Service in accordance with these Terms.
The Company may change the content of the Service without prior notice to Members.
Article 3 (Members)

"Member" means a person who has agreed to these Terms and has registered as a member in accordance with Article 4.
Article 4 (Member Registration)

Membership registration is required to use this service. Those who wish to register shall apply for membership registration in accordance with the method specified by the Company from the membership registration page.
Members shall use a credit card in their name when purchasing products with a credit card.
When we approve registration for the application in paragraph 1, we will approve the application by sending a registration confirmation email.
If it is found that the member registration applicant has been canceled due to violation of this agreement in the past, if the application contents of the member registration applicant include false matters, other registration applications will be approved If we determine that it is inappropriate to do so, we may not approve the registration application.
Article 5 (Notification of change)

If there is a change in the address, name, telephone number, or other matters notified to the Company, the Member shall notify the Company in a manner separately instructed by the Company.
Article 6 (Suspension of Service, Cancellation of Membership Registration)

If a member falls under any of the following items, the Company may suspend the provision of the Service or cancel membership registration without prior notice to the member.

If it is found that the member registration has been canceled due to violation of these Terms in the past
When there is a delay in fulfillment of payment obligations such as fees related to this service or other defaults
In case of committing an act of "prohibited acts" in Article 8
Other violations of these Terms
Article 7 (Withdrawal procedure)

Members may withdraw from membership at any time following the procedures prescribed by the Company. A member shall lose membership at the time the Company receives a withdrawal application from the member.
Article 8 (Prohibitions)

Members shall not engage in any of the following acts.

Act of applying false registration information at the time of membership registration
Acts that interfere with the operation of this service, or other acts that may interfere with this service
Acts of repeatedly requesting services not provided by the Company
The act of using this service by illegally using a credit card
Acts of illegally using e-mail addresses and passwords
Acts that cause inconvenience, disadvantage or damage to other members, third parties or our company, or acts that may cause them
Acts that infringe the trademark rights, copyrights, privacy and other rights of other members, third parties or our company, or acts that may cause them
Acts contrary to public order and morals and other acts that violate laws and regulations, or acts that are likely to do so
Other acts that the Company deems inappropriate
Violation of prohibited acts is not only a violation of these Terms, but also violates criminal law, unauthorized access prohibition law, trademark law, copyright law, and other laws and regulations, and will be held criminally responsible and civilly liable for damages. Become.

Article 9 (Copyright)

Members may not use any information provided through this service without the permission of the right holder, beyond the scope not subject to restrictions by copyright law, such as private reproduction of individual members permitted by copyright law. cannot be
If a problem arises between a right holder or a third party in violation of the provisions of this article, the member shall resolve the problem at his/her own responsibility and expense, and shall not cause any trouble or damage to the Company. increase.

Article 10 (Management of member ID and password)

Members shall be responsible for managing member IDs and passwords set by themselves.

Members shall not transfer, lend, or disclose their member IDs and passwords to third parties.

Members shall be personally responsible for damages caused by inappropriate management of member IDs or passwords, errors in use, use by third parties, etc.

The member shall immediately contact the Company if it is found that the member ID and password have been illegally used by a third party.

Article 11 (Use of member information)

The Company shall not disclose or provide to any third party any member information obtained by the Company in connection with the use of the Service, except in the following cases.

When the member agrees to disclose his/her name, address, gender, age, e-mail address, etc.
When providing statistics of personal information collected by the Company for the purpose of understanding usage trends of this service to a third party in a format that cannot be identified as individual personal information
When necessary for the provision of this service (when disclosing the address and name to the shipping company when shipping the product to the member, etc.)
Other cases permitted by law
Article 12 (Purchase of goods)

Members can purchase products using this service.

If a member wishes to purchase a product, the member shall apply for the purchase of the product in accordance with the method specified by the Company.

In response to the application in the preceding paragraph, a sales contract regarding the product, etc. will be concluded between the member and the Company at the time when the Company sends an e-mail to the member to the effect that the Company accepts the application.

Regarding the cancellation of the application in Paragraph 2, it shall be as stipulated in the usage guide, etc. separately determined by the Company.

Article 13 (Cancellation of sales contract)

In the event of one of the following items, the Company may cancel the sales contract or take other appropriate measures.

If the member violates these Terms
When it becomes clear that the member's ability to pay has been compromised
If the product is out of stock and cannot be easily delivered
If delivery is not possible due to unknown destination or long absence
In the event of fraudulent or inappropriate behavior in connection with the use of the Service;
If it turns out that there was an obvious error in the price of the product, etc. presented in this service or other sales conditions
Article 14 (Payment)

The amount to be paid for the purchase of the product will be the total amount of the purchase price, consumption tax and shipping fee.

In the case of payment by cash on delivery, a separate fee is required.

Some payment methods may not be available for payment for products purchased through this service, depending on the content of the product or the member's age.

In the case of payment by credit card, the Member shall comply with the terms of a separate contract with the credit card company. In addition, if a dispute arises between the member and the credit card company, etc., it shall be resolved by both parties, and the Company shall bear no responsibility.

Article 15 (Return of goods, etc.)

Products cannot be returned unless they are damaged during delivery, are defective, are incorrect, or are otherwise recognized by the Company. In addition, the return of goods, exchange of defective goods, or cancellation of the contract in the event that exchange is not possible is possible only if the goods are returned within a period separately determined by the Company after the member receives the goods.

Members shall return goods in accordance with the method separately determined by the Company.
Please see below for details on returns and exchanges.

Article 16 (Information Management)

Regarding comments and other information sent by a member, if any of the following items apply, the Company may, at its discretion, delete it without notifying the member.

When it is recognized that the information in question clearly infringes the copyrights or other rights of the Company or a third party, or defames the honor or credibility of the Company or a third party.
If the Company receives a warning from a third party that said information infringes the third party's copyright or other rights, or damages the third party's reputation or credibility.
If it is found to violate the laws and regulations of Japan or applicable foreign countries
When an order to delete is received from a government office or public institution based on legal grounds
Other cases deemed inappropriate for the operation of this service
The Company reserves the right, at its own discretion, to deny members access to all or part of the Service website without notice.
Article 17 (Suspension of Service)

In order to keep the Service in good condition, the Company may suspend all or part of the Service without prior notice to the Member if any of the following items apply: shall be

When necessary for regular and emergency maintenance of the system
When the operation of the system becomes difficult due to fire, power failure, sabotage by a third party, etc.
In addition, when the Company determines that it is unavoidable to stop the system.
Article 18 (Other disclaimers)

In the event that the Company is obliged to notify the member, the Company shall notify the member to the e-mail address registered in advance. By delivering the product to the destination, it is assumed that the obligation has been fulfilled.

Under no circumstances shall the Company be liable for any damages, losses, disadvantages, etc. related to the use of the Service or products traded through the Service, other than those stipulated in the preceding article, regardless of the cause of the legal claim. .

The Company shall not be held responsible for any damage caused by the member not being able to use this service.

The Company shall be exempted from liability by processing clerical work in accordance with the registered content of the member.

Under no circumstances shall the Company be liable for any damages, losses, or disadvantages arising from the use of the Service, regardless of the cause of legal claims.

In the event that a member causes damage to another member or a third party through the use of this service, the member shall resolve the matter at his or her own responsibility and expense, and shall not cause any inconvenience to the Company. shall not be given.

When changing a member's password, etc., the Company shall be exempted from liability by verifying the identity of the member in accordance with the method designated by the Company.

Article 19 (Others)

In principle, the method of communication between the Company and members shall be by e-mail and telephone.

In the event that a problem that cannot be resolved by this Membership Agreement arises regarding the use of this service, the Company and the member shall discuss it in good faith and resolve it.

In the event that a lawsuit arises regarding the use of this service, the Tokyo District Court shall be the exclusive jurisdictional court of first instance.

Effective April 9, 2021
Nines Fret Co., Ltd.

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