Notation based on the Act on Specified Commercial Transactions

shop's name
tsukihana

Distributor <br>NINES FRET Co., Ltd.

sales manager
Hiroo Noguchi

Location 1-10-1 Minamidai, Nakano-ku, Tokyo 164-0014

telephone number
03-6276-1222
*Please contact us from the email below.

email address
info@tsukihana2020.com

home page
https://tsukihana2020.com

Products <br>Baby clothes, children's clothes

Sales volume <br>We will inform you by the description on each product detail page or by contacting us.

Necessary charges other than product price

  • Shipping fee / Free for purchases over ¥ 10,000 (tax included).
    In the case of less than ¥10,000 (tax included), the following shipping fee will be charged separately.

    Honshu/Shikoku: ¥550 (tax included)
    Hokkaido/Kyushu: ¥660 (tax included)
    Okinawa: ¥1,100 (tax included)

  • COD fee Less than ¥10,000: ¥330 ¥10,000 or more, less than ¥30,000: ¥440 ¥30,000 or more, less than ¥100,000: ¥660 ¥100,000 or more, less than 300,000: ¥1,100
  • Bank transfer / transfer fee will be borne by the customer.

Application expiration date

As a general rule, it is based on the inventory display on each product page. If an item is sold out after you have placed your order, we will contact you by email.

Delivery time

  • We will ship within 3 business days after approval for credit card, Amazon Pay, Rakuten Pay/credit card usage. (Usually ships the next business day)
  • We will ship within 3 business days after payment/order confirmation. (Usually ships the next business day)
  • After confirming bank transfer/payment (it may take some time to confirm), we will ship within 3 business days. (Usually ships the next business day)

Return period and conditions <br>We will exchange or return the product at our expense only if the product is different from what you ordered, or if the product is damaged, damaged, or has a defective performance.
In addition, we do not accept exchanges or returns of products due to customer convenience. Thank you for your understanding.

Defective products <br>Defective products are those that are outside the scope of socially accepted norms, such as scratches or damage in appearance, poor performance, or differences in specifications.
The color and shape balance may differ slightly from the actual product due to the reproducibility of the photo, but please understand that it is not a defective product.

Payment method Various credit cards/cash on delivery/Amazon Pay/Rakuten Pay/Apple Pay/bank transfer

Payment deadline <br>Cash on delivery/delivery. Credit card, Apple Pay, Amazon Pay, Rakuten Pay/Based on each membership agreement. Bank transfer / within 7 days of purchase.

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