shop's name

tsukihana

distributor

NINES FRET Co., Ltd.

sales manager

Hiroo Noguchi

location

1-10-1 Minamidai, Nakano-ku, Tokyo 164-0014

telephone number

03-6276-1222
*For inquiries, please contact us via the email below.

email address

info@tsukihana2020.com

home page

https://tsukihana2020.com

Products handled

baby clothes, children's clothes

Sales quantity

We will provide information on each product detail page or by contacting us.

Necessary charges other than product price

• Shipping fee: Free for purchases over ¥10,000 (tax included).
  If the amount is less than ¥10,000 (tax included), the following shipping fee will be charged separately.
  
  Honshu/Shikoku: ¥550 (tax included)
  Hokkaido/Kyushu: ¥660 (tax included)
  Okinawa: ¥1,100 (tax included)
  
  
• Cash on delivery fee less than ¥10,000...330 yen ¥10,000 or more and less than ¥30,000...440 yen ¥30,000 or more and less than ¥100,000...660 yen ¥100,000 or more but less than 300,000...1,100 yen

Application expiration date

As a general rule, it is based on the inventory display on each product page. If an item is sold out after you place your order, we will contact you by email.

Delivery time

• Credit card, Amazon Pay, Rakuten Pay | We will ship within 3 business days after credit card usage is approved. (Usually shipped the next business day)
• We will ship within 3 business days after payment on delivery/order confirmation. (Usually shipped the next business day)

Return deadline/conditions

If you receive a product that is different from what you ordered, or if it is damaged, damaged, or has poor performance, we will exchange or return the product at our expense.
Please note that we do not accept exchanges or returns of products due to customer convenience. Thank you for your understanding in advance.

defective product

Defective products are defined as cosmetic scratches, damage, poor performance, or different specifications within the scope of social conventions.
Please note that the color and shape balance may differ slightly from the actual product due to factors such as photo reproduction, but this does not constitute a defective product.

Payment method

Various credit cards, cash on delivery, Amazon Pay, Rakuten Pay, Apple Pay

Payment deadline

At the time of cash on delivery/product delivery. Credit card, Apple Pay, Amazon Pay, Rakuten Pay/Based on each membership agreement.